Ventrica shortlisted as ECCCSA 2019 finalists

We are excited to announce that Ventrica has been shortlisted as finalists for the European Contact Centre and Customer Service Awards 2019!

The three categories we’ve been shortlisted for are:

Best Outsourcing Partnership

This award recognises the great work that we’ve been doing in true partnership with the global logistics and delivery experts DHL to deliver the best possible experience for their range of customers.

Most Effective Management of Peak Demand

As many of our clients know, we’re highly experienced in handling peak demand.

This award recognises the incredible work that our team does to help our range of clients who have varied peak demands throughout the year, spanning retail customer demand through to data breach support and beyond.

Best Employer Great Place to Work

We work hard to make Ventrica a great place to work for our team. If you follow our blog or social channels, you’ll catch a glimpse of the incredibly positive work culture that we’ve built.

This award recognises all of the work that’s gone into creating our culture and ensuring that our Ventricans enjoy working here.

Thank you to all of our Ventricans. The incredible work you do every day has contributed to us being shortlisted.

We look forward to the final stage of judging and hope to walk away with some awards at the ECCCSA presentation gala later this year.