Charlotte Reynolds appointed as new Head of Talent and Onboarding.

Ventrica, the fast-growth customer experience outsourcer for many of the world’s leading blue-chip organisations, is pleased to announce the appointment of Charlotte Reynolds as its new Head of Talent and Onboarding.

Charlotte will be responsible for all new talent acquisition, onboarding and shaping our recruitment strategy. Charlotte brings with her a wealth of experience in the Customer Experience and BPO industry and will be supporting us through our next phase of growth nationally and internationally.

Jo Regan Iles Chief People Officer added “We are delighted that Charlotte has chosen to join us leading the growth of our successful teams. Welcome onboard Lottie “

About Ventrica

Ventrica is a leading European award-winning, outsourced customer experience business that delivers omnichannel and customer service and sales for blue-chip brands globally. Significant investment in people, automation and digital contact centre technologies allows Ventrica to enhance customer experiences designed to keep their clients ahead of the technology curve and their competition.

Ventrica has significant experience in providing customer management and sales across an array of industries, including, Retail, FMCG, Insurance, Fintech, Healthcare, Transport, Real Estate, Leisure, Hospitality, Construction and Publishing.