We're proud to manage customers for…

Purple Bricks UGG Australia Clarins McDonalds Canon New Look News UK Made Belstaff McCarthy & Stone NHS WorldPay PPL PRS JML Mylan Wimbledon Jimmy Choo Streamline Charles Tyrwhitt Avantigas Barratt Developments David Wilson Homes RVS Vivobarefoot Agent Provocateur Merisant Krispy Kreme Fortnum & Mason Transport Focus

Your partner of choice

Our value proposition focuses on providing the technical infrastructure, process expertise and middle management experience you would typically expect from the World’s very largest contact centre outsourcers, but with a more innovative, dynamic, service driven and personalised approach.

Smart businesses now understand that how they treat their customers has a direct correlation with their bottom line. Choose Ventrica and we’ll work closely with you to emulate your ethos, culture, and values to create brand advocates that represent you with the very highest level of integrity. In addition we’ll provide the agility, flexibility, innovation and personalisation that you’d expect from seasoned professionals in our industry.

Ventrica is a medium-sized player (current capacity 1200 seats) in the outsourced contact centre sector, a rare breed in today’s market. We’re large enough to handle the high volume, technically complex projects to suit the requirements of large corporates, but small enough to still care passionately about our clients and their businesses.

Speak to us about your business

“Ventrica has become an integral part of the Jimmy Choo team by understanding our brand and culture. The customer experience has improved as a result of their high quality service, where advisors go the extra mile to provide an outstanding customer experience.”

Zoey Monique-Naidoo Customer Services Director at Jimmy Choo

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Direct Commerce: Partnership of the Year Awards 2015 European Contact Centre & Customer Service Awards - ICMR (2015) Finalist for Best Team Manager - UK Nationals (2016) Gold Winner for Best Resource Planning Manager - UK Nationals (2018) Bronze Winner for Contact Centre Support Team of the Year - UK Nationals (2018) Highly Commended in European Contact Centre & Customer Service Awards (2017) Gold Winner in European Contact Centre & Customer Service Awards (2017) Silver Winner in European Contact Centre & Customer Service Awards (2015) UKCCF Awards 2018 The Sunday Times Fast Track Top 100 UK Firms 2018 Outsourcing Partnership of the Year – London & South East 2017 Advisor of the Year – London & South East 2017 Best Outsourced Partnership – London & South East 2016 Contact Centre of the Year – London & South East 2016
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Ventrica is extremely proud to be recognised by our industry

See all our awards and accreditations

Start a conversation with The Customer Experience Specialists

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