Customised CSAT
Ventrica’s customised CSAT solution goes beyond standard surveys, providing bespoke measurement tools that capture the true sentiment of customers at every touchpoint.
Digital & intelligence insight
Ventrica’s Digital & Intelligence Insight combines AI, automation, and human empathy to deliver smart, multilingual, real-time CX solutions that personalise, streamline, and future-proof customer experiences.
Ventrica AI
With Ventrica AI, you can automate intelligently, personalise at scale, and create seamless customer journeys that drive engagement and satisfaction.
Digital transformation
Ventrica’s digital transformation solution integrates AI-powered automation, real-time analytics, and omnichannel engagement tools to modernise your CX
Customised sentiment analysis
With Ventrica’s customer sentiment analysis, you can turn every interaction into actionable insights, ensuring proactive, emotionally intelligent CX that builds brand trust and loyalty.
Video CX
With Ventrica’s video CX, you can enhance personalisation, increase engagement, and build trust – turning every customer interaction into a meaningful brand moment.
Machine learning technology
With Ventrica’s machine learning technology, powered by Unbabel, you can scale global customer engagement effortlessly, reduce operational costs, and ensure brand-consistent multilingual interactions across all touchpoints.