Industries we love to serve, delivering emotive CX across every sector
Tailored CX Solutions for every industry. We love providing Emotive CX designed and delivered by our experts with experience working in multiple industries and sectors. Here are just a few!
Financial services
FCA approved to support financial services industry
Combining security, compliance, and customer-centricity for banks, fintech firms, risk managers and insurance providers. We offer expert support, fraud prevention, and AI-driven insights to enhance trust and efficiency.
FMCG
The ideal partner for the fastest moving industry that needs exceptional, intuitive CX solutions
Helping FMCG brands engage consumers with intelligent CX solutions that support brand loyalty, product enquiries, and omnichannel customer service. We drive positive interactions that enhance customer satisfaction and repeat purchases.
Food & drink
Enhancing customer loyalty in hospitality
Creating standout brand experiences for restaurants and food delivery services. From order management to customer feedback, we enhance loyalty and satisfaction at every step.
Housing
Pedigree of working with house-builders, property managers & retirement communities
We provide empathetic, efficient, and technology-driven CX for housing associations, care and retirement homes, property management firms, and real estate businesses. We streamline tenant communications, issue resolutions, and customer support for seamless service.
Empathy is fundamental to our brand proposition and this cuts across all the cultures we serve. That ability to understand what a parent is going through, the demands, the anxieties, the sleepless nights and also the joy is what sets us apart from other brands. Being able to express that consistently through an emotive consumer experience is a core part of delivering on our brand promise and our partnership with Ventrica is effectively bringing this to life in measurable ways.
Emma Alcock, Global Head of Consumer Services Strategy, Mayborn Group
Retail
Outstanding seamless shopping experiences, both on-line and supporting those in-store
Empowering retailers with AI-enhanced, omnichannel CX solutions. We create seamless shopping experiences, enhance customer support, and drive sales through personalised interactions.
Travel & tourism
Multi-lingual support for businesses across the Travel and Tourism glboal market
Providing multilingual, omnichannel support for airlines, hotels, and travel platforms. Our solutions ensure smooth bookings, personalised experiences, and real-time customer assistance to enhance every journey.