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Resources | Page 10 of 11

Resources and articles

Keep up-to-date with everything that’s going on at Ventrica.

A Centralised Customer Service Hub for Global Online Sales A Centralised Customer Service Hub for Global Online Sales

03/09/15

Dino Forte tells how international brands can benefit from setting up a single customer service centre.

Company News
McCarthy and Stone local partnership offers customer service with a personal touch in Southend On Sea McCarthy and Stone local partnership offers customer service with a personal touch in Southend On Sea

11/08/15

August 2015

Company News
Barratt achieves 400 appointments per week with centralised customer service and sales from Ventrica Barratt achieves 400 appointments per week with centralised customer service and sales from Ventrica

14/07/15

Latest case study

Company News
Ventrica wins ‘Silver’ at European Contact Centre & Customer Service Awards for ‘Best Outsourcing Partnership’ with Purplebricks Ventrica wins ‘Silver’ at European Contact Centre & Customer Service Awards for ‘Best Outsourcing Partnership’ with Purplebricks

25/06/15

June 2015

Company News
E-commerce sales climb for VIVOBAREFOOT as it centralises on-line operations with the help of outsourced multi-channel and multi-lingual services E-commerce sales climb for VIVOBAREFOOT as it centralises on-line operations with the help of outsourced multi-channel and multi-lingual services

16/06/15

Latest Case Studies

Company News
Independently Speaking Independently Speaking

26/05/15

May 2015

Company News
Ventrica provides “exceptional” outsourced customer service and added value for world’s first 24/7 estate agent, Purplebricks Ventrica provides “exceptional” outsourced customer service and added value for world’s first 24/7 estate agent, Purplebricks

19/03/15

Latest Case Studies

Company News
5 tips to grow your revenue overseas 5 tips to grow your revenue overseas

18/03/15

March 2015

Company News
Ventrica – Southend-on-Sea’s finest contact centre operation? Ventrica – Southend-on-Sea’s finest contact centre operation?

16/03/15

March 2015

Company News
Ventrica announced as finalists in prestigious Awards Ventrica announced as finalists in prestigious Awards

01/03/15

March 2015

Company News
Ventrica in the Press - Reasons To Outsource Ventrica in the Press - Reasons To Outsource

05/02/15

February 2015

Company News
Ventrica outsource contact centre opens to create a further 80 jobs in 2015 Ventrica outsource contact centre opens to create a further 80 jobs in 2015

08/01/15

January 2015

Company News
JML profits from 24/7 sales processing & up-selling. JML profits from 24/7 sales processing & up-selling.

22/12/14

Latest Case Studies

Company News
2014: The good, the bad or the ugly? 2014: The good, the bad or the ugly?

19/12/14

December 2014

Company News
How to maximise Xmas sales online How to maximise Xmas sales online

26/11/14

November 2014

Company News
Ecommerce: 12 ways to solve shopping cart abandonment Ecommerce: 12 ways to solve shopping cart abandonment

08/08/14

August 2014

Company News
‘Speaking but not listening?’ – how to maximise the value of customer service on social media’ ‘Speaking but not listening?’ – how to maximise the value of customer service on social media’

22/07/14

July 2014

Company News
Ventrica to provide outsourced customer service for world’s first 24/7 estate agent, Purplebricks Ventrica to provide outsourced customer service for world’s first 24/7 estate agent, Purplebricks

24/03/14

March 2014

Company News
Could your customer service be compromising sales targets? Could your customer service be compromising sales targets?

05/12/13

December 2013

Company News
Deckers chooses Ventrica to provide customer service for its UGG Australia brand for out-of-hours and overflow enquiries Deckers chooses Ventrica to provide customer service for its UGG Australia brand for out-of-hours and overflow enquiries

02/10/13

October 2013

Company News
Evening Echo - Senior council officials visit fast-growing contact centre business Evening Echo - Senior council officials visit fast-growing contact centre business

23/09/13

September 2013

Company News
Is outsourcing an option? Is outsourcing an option?

28/06/13

June 2013

Company News
Local MP praises growing Southend contact centre business Local MP praises growing Southend contact centre business

25/06/12

June 2012

Company News
JML benefits from round-the-clock service JML benefits from round-the-clock service

04/06/12

June 2012

Company News