Clients want to provide the best customer experience but aren’t sure how to get there.

Clients want to provide the best customer experience but aren’t sure how to get there.

Ventrica’s extensive experience in managing multi-channel customer interactions is a huge benefit. Our brand ambassadors, with their deep understanding of customer needs and expectations, complement Zendesk’s cutting-edge technology, ensuring that your customers receive both personalised and highly-efficient support

Start your Zendesk experience today!

Organisations want to know that their service offering will evolve as customers’ expectations do.

Zendesk’s industry-leading customer experience platform, which offers a massive range of features and integrations to support omnichannel customers, is constantly updated and refreshed with improvements flowing from the latest software developments and constant client feedback.

Organisations want to know that their service offering will evolve as customers’ expectations do.

Customers need peace of mind that the CX data and use is joined up

Zendesk combines the world’s largest CX data set with advanced AI technologies to deliver an intelligent experience at all touchpoints. Integrations across both platforms and software are seamless.

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“We are absolutely thrilled to join forces with Zendesk who are renowned as a global leader in customer service software. As a strategic BPO partner in EMEA, I know Ventrica can bring our skills in delivering unrivalled emotive CX to both current and future clients through this wonderful collaboration as both a reseller and implementation partner of Zendesk”

Iain Banks, CEO of Ventrica, commented
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“We are proud to partner with Ventrica, one of UK’s leading customer management outsourcers. By complementing each other and benefiting from innovative AI features we can further optimise our customer’s processes delivering the best possible CX.”

Eric Jorgensen, VP EMEA Enterprise at Zendesk

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Contact Ventrica to explore how their Zendesk expertise can streamline your customer support and drive better results.

Speak to us today about Zendesk