Resources | Page 10 of 11

Resources and articles

Keep up-to-date with everything that’s going on at Ventrica.

 Ventrica wins ‘Silver’ at European Contact Centre & Customer Service Awards for ‘Best Outsourcing Partnership’ with Purplebricks Ventrica wins ‘Silver’ at European Contact Centre & Customer Service Awards for ‘Best Outsourcing Partnership’ with Purplebricks

June 2015

Company News
 E-commerce sales climb for VIVOBAREFOOT as it centralises on-line operations with the help of outsourced multi-channel and multi-lingual services E-commerce sales climb for VIVOBAREFOOT as it centralises on-line operations with the help of outsourced multi-channel and multi-lingual services

Latest Case Studies

Company News
 Independently Speaking Independently Speaking

May 2015

Company News
 Ventrica provides “exceptional” outsourced customer service and added value for world’s first 24/7 estate agent, Purplebricks Ventrica provides “exceptional” outsourced customer service and added value for world’s first 24/7 estate agent, Purplebricks

Latest Case Studies

Company News
 5 tips to grow your revenue overseas 5 tips to grow your revenue overseas

March 2015

Company News
 Ventrica – Southend-on-Sea’s finest contact centre operation? Ventrica – Southend-on-Sea’s finest contact centre operation?

March 2015

Company News
 Ventrica announced as finalists in prestigious Awards Ventrica announced as finalists in prestigious Awards

March 2015

Company News
 Ventrica in the Press - Reasons To Outsource Ventrica in the Press - Reasons To Outsource

February 2015

Company News
 Ventrica outsource contact centre opens to create a further 80 jobs in 2015 Ventrica outsource contact centre opens to create a further 80 jobs in 2015

January 2015

Company News
 JML profits from 24/7 sales processing & up-selling. JML profits from 24/7 sales processing & up-selling.

Latest Case Studies

Company News
 2014: The good, the bad or the ugly? 2014: The good, the bad or the ugly?

December 2014

Company News
 How to maximise Xmas sales online How to maximise Xmas sales online

November 2014

Company News
 Ecommerce: 12 ways to solve shopping cart abandonment Ecommerce: 12 ways to solve shopping cart abandonment

August 2014

Company News
 ‘Speaking but not listening?’ – how to maximise the value of customer service on social media’ ‘Speaking but not listening?’ – how to maximise the value of customer service on social media’

July 2014

Company News
 Ventrica to provide outsourced customer service for world’s first 24/7 estate agent, Purplebricks Ventrica to provide outsourced customer service for world’s first 24/7 estate agent, Purplebricks

March 2014

Company News
 Could your customer service be compromising sales targets? Could your customer service be compromising sales targets?

December 2013

Company News
 Deckers chooses Ventrica to provide customer service for its UGG Australia brand for out-of-hours and overflow enquiries Deckers chooses Ventrica to provide customer service for its UGG Australia brand for out-of-hours and overflow enquiries

October 2013

Company News
 Evening Echo - Senior council officials visit fast-growing contact centre business Evening Echo - Senior council officials visit fast-growing contact centre business

September 2013

Company News
 Is outsourcing an option? Is outsourcing an option?

June 2013

Company News
 Local MP praises growing Southend contact centre business Local MP praises growing Southend contact centre business

June 2012

Company News
 JML benefits from round-the-clock service JML benefits from round-the-clock service

June 2012

Company News
 How to keep the contact centre on top form How to keep the contact centre on top form

May 2012

Company News
 Should you Outsource your Customer Service? Should you Outsource your Customer Service?

April 2012

Company News
 Is your quality assurance impartial? Is your quality assurance impartial?

April 2012

Company News