Resources and articles
Keep up-to-date with everything that’s going on at Ventrica.
‘Don’t chase wealth, chase success’
19/12/17
How to create a thriving contact centre business. Interview with Ventrica MD, Dino Forte in Minutehack magazine
Company News
‘Don’t chase wealth, chase success’
19/12/17
How to create a thriving contact centre business. Interview with Ventrica MD, Dino Forte in Minutehack magazine
Articles
Ventrica is Highly Commended in Employer of the Year award
01/12/17
Recognised as Great Place to Work
Awards
Ventrica wins Gold at European Contact Centre & Customer Service Awards
30/11/17
Recognised as ‘Best Outsourced Contact Centre’ in Europe
Awards
Canon UK adopts outsourced desk-based sales with outbound calling to re-engage with existing customers
27/10/17
Doubling of sales plus over £250,000 of aged debts successfully recovered
Case Study
Ventrica opens second site in Southend breaking new ground in contact centre design
25/10/17
new facility creates 180 new jobs and total of 800 staff by 2019
Company News
New Look for September
20/10/17
People's Choice and Employee of Month Awards won for fashion giant
Company News
August Employee Awards
18/09/17
Many congratulations goes to Aaron Porter and Rob Lawrence
Company News
Ventrica is amongst Europe’s finest
16/08/17
shortlisted for five separate contact centre award categories
Company News
Ventrica scores impressive 91% Net Promoter Score
28/07/17
Customer Satisfaction levels are soaring
Company News
Ventrica wins two prestigious awards at the London and South East Contact Centre Awards 2017
26/06/17
'Agent of the Year' and 'Best Outsourcing Partnership'
Awards
People’s Choice and Employee Of the Month Announced
16/06/17
Congratulations to Charlotte Williams and Chanel Delgaty
Company News
Ventrica announces investment in additional site
15/05/17
new contact centre will create 400 new jobs
Company News
Ventrica are finalists in London & South East Contact Centre Awards
12/05/17
Shortlisted for 'Agent of the Year' and 'Best Outsourcing Partnership'
Awards
McCarthy & Stone outsources pre-sales customer contact to support 5 star rating and significantly increase footfall to its developments
24/04/17
Ventrica’s dedicated team manages 50,000 enquiries annually and secures 17,000 site visit bookings
Company News
8 ways to outsource successfully
04/04/17
Ventrica's Dino Forte offers some advice in the editorial feature, '8 ways to Outsource Successfully', published in the
Company News
How to maximise the returns from online reviews
10/03/17
Dino Forte's article published in Digital Marketing Magazine explains some of the key benefits of effective review mode
Company News
Ventrica’s star performers recognised
16/02/17
Employee of the Month and People's Choice Award announced
Company News
Invest Essex profiles Ventrica success story
14/02/17
Online retail sales are estimated to reach 378 billion euros by 2021. Ventrica is positioned to take advantage
Company News
Ventrica offers Christmas cheer to redundant contact centre workers
06/12/16
Ventrica offers jobs to 35 ex-Converso employees who will work across a range of customer services
Company News
Embrace Black Friday
23/11/16
How can retailers make the most of peak periods like Black Friday and Cyber Monday?
Company News
A night with the stars at ECCCSA 2016
22/11/16
Proud to be recognised amongst Europe's finest
Company News
Ventrica featured in new book!
21/11/16
Story includes how barefoot shoe maker Vivobarefoot expanded internationally by outsourcing customer service
Company News