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Resources /

Resources & articles

Ventrica outsource contact centre opens to create a further 80 jobs in 2015 Ventrica outsource contact centre opens to create a further 80 jobs in 2015

08/01/15

January 2015

Company News
JML profits from 24/7 sales processing & up-selling. JML profits from 24/7 sales processing & up-selling.

22/12/14

Latest Case Studies

Company News
2014: The good, the bad or the ugly? 2014: The good, the bad or the ugly?

19/12/14

December 2014

Company News
How to maximise Xmas sales online How to maximise Xmas sales online

26/11/14

November 2014

Company News
Ecommerce: 12 ways to solve shopping cart abandonment Ecommerce: 12 ways to solve shopping cart abandonment

08/08/14

August 2014

Company News
‘Speaking but not listening?’ – how to maximise the value of customer service on social media’ ‘Speaking but not listening?’ – how to maximise the value of customer service on social media’

22/07/14

July 2014

Company News
Ventrica to provide outsourced customer service for world’s first 24/7 estate agent, Purplebricks Ventrica to provide outsourced customer service for world’s first 24/7 estate agent, Purplebricks

24/03/14

March 2014

Company News
Could your customer service be compromising sales targets? Could your customer service be compromising sales targets?

05/12/13

December 2013

Company News
Deckers chooses Ventrica to provide customer service for its UGG Australia brand for out-of-hours and overflow enquiries Deckers chooses Ventrica to provide customer service for its UGG Australia brand for out-of-hours and overflow enquiries

02/10/13

October 2013

Company News
Evening Echo - Senior council officials visit fast-growing contact centre business Evening Echo - Senior council officials visit fast-growing contact centre business

23/09/13

September 2013

Company News
Is outsourcing an option? Is outsourcing an option?

28/06/13

June 2013

Company News
Local MP praises growing Southend contact centre business Local MP praises growing Southend contact centre business

25/06/12

June 2012

Company News
JML benefits from round-the-clock service JML benefits from round-the-clock service

04/06/12

June 2012

Company News
How to keep the contact centre on top form How to keep the contact centre on top form

21/05/12

May 2012

Company News
Should you Outsource your Customer Service? Should you Outsource your Customer Service?

30/04/12

April 2012

Company News
Is your quality assurance impartial? Is your quality assurance impartial?

03/04/12

April 2012

Company News
How to cope with the holiday season How to cope with the holiday season

26/03/12

March 2012

Company News
TV celebrity Eamonn Holmes visits Ventrica TV celebrity Eamonn Holmes visits Ventrica

27/01/12

January 2012

Company News