Resources & articles
Ventrica is amongst Europe’s finest
16/08/17
shortlisted for five separate contact centre award categories
Company News
Ventrica scores impressive 91% Net Promoter Score
28/07/17
Customer Satisfaction levels are soaring
Company News
Ventrica wins two prestigious awards at the London and South East Contact Centre Awards 2017
26/06/17
'Agent of the Year' and 'Best Outsourcing Partnership'
Awards
People’s Choice and Employee Of the Month Announced
16/06/17
Congratulations to Charlotte Williams and Chanel Delgaty
Company News
Ventrica announces investment in additional site
15/05/17
new contact centre will create 400 new jobs
Company News
Ventrica are finalists in London & South East Contact Centre Awards
12/05/17
Shortlisted for 'Agent of the Year' and 'Best Outsourcing Partnership'
Awards
McCarthy & Stone outsources pre-sales customer contact to support 5 star rating and significantly increase footfall to its developments
24/04/17
Ventrica’s dedicated team manages 50,000 enquiries annually and secures 17,000 site visit bookings
Company News
8 ways to outsource successfully
04/04/17
Ventrica's Dino Forte offers some advice in the editorial feature, '8 ways to Outsource Successfully', published in the
Company News
How to maximise the returns from online reviews
10/03/17
Dino Forte's article published in Digital Marketing Magazine explains some of the key benefits of effective review mode
Company News
Ventrica’s star performers recognised
16/02/17
Employee of the Month and People's Choice Award announced
Company News
Invest Essex profiles Ventrica success story
14/02/17
Online retail sales are estimated to reach 378 billion euros by 2021. Ventrica is positioned to take advantage
Company News
Ventrica offers Christmas cheer to redundant contact centre workers
06/12/16
Ventrica offers jobs to 35 ex-Converso employees who will work across a range of customer services
Company News
Embrace Black Friday
23/11/16
How can retailers make the most of peak periods like Black Friday and Cyber Monday?
Company News
A night with the stars at ECCCSA 2016
22/11/16
Proud to be recognised amongst Europe's finest
Company News
Ventrica featured in new book!
21/11/16
Story includes how barefoot shoe maker Vivobarefoot expanded internationally by outsourcing customer service
Company News
Countdown to ECCCSA Awards
15/11/16
Ventrica has opportunity to clinch two of the industry’s oscars
Awards
5 considerations when selecting an outsourced customer service provider
01/11/16
November 2016
Company News
Meet our Barratt team shortlisted for ‘Best Outsourcing Partnership’
07/10/16
Fingers crossed on being the best in Europe
Company News
Barratt achieves 700 appointments per week through outsourcing contact centre services
27/09/16
September 2016
Company News
Why the UK is still a world champion when it comes to service excellence
26/07/16
Read the latest blog from Dino Forte MD and founder at Ventrica
Company News
How multilingual call centres can spearhead sales growth
14/06/16
Read the latest article from Dino Forte
Company News