Resources & articles
07/11/19
Ventrica partners with LivePerson to augment its CX technical service offering.
Company News01/11/19
Contact centres are considered to have one of the highest employee turnover rates of any industry.
Articles04/10/19
We are pleased to announce our People's Choice and Employee of the Month award winners for August!
Awards08/09/19
Ventrica have been shortlisted as finalists for three categories in the European Contact Centre Awards!
Awards23/08/19
We are excited to announce our People's Choice and Employee of the Month award winners for July.
Awards12/08/19
We share his 7 key reasons why you should outsource your contact centre
Articles09/08/19
Our Ventrican, Lawrence shares his progressive journey here and what his role at Ventrica involves.
Articles31/07/19
Our Ventrican, and CFO, Carl give us a glimpse into his background, his hobbies, and what his role at Ventrica involves
Company News23/07/19
Our People's Choice and Employee of the Month award winners have been announced!
Awards03/07/19
We are excited to announce our People's Choice and Employee of the Month award winners for May.
Awards13/06/19
We spoke to our Recruitment Manager about finding customer experience specialists that are a perfect fit.
Articles13/05/19
Our Training Manager, Emma Pointing, explains why her mission is to create brand advocates for all of our clients.
Articles29/03/19
Our Knowledge Manager, Natalie Archer, tells us about her essential role and why she loves working at Ventrica.
Articles27/03/19
Employee of the Month and Peoples Choice Winners
Awards26/02/19
Customer Service Management: what should we really be measuring?
Articles30/01/19
Latest Ventrica blog by Dino Forte published in contact-centres.com
Articles25/01/19
Celebrating the achievements of our employees.
Awards15/01/19
Employee of the Month and Peoples Choice Award Winners
Awards10/01/19
CX and contact centre predictions for 2019
Articles21/12/18
Recognised in the category of Best Outsourcing Partnership Large
Awards21/12/18
The Sunday Times Virgin Atlantic Fast Track 100 (2018)
Company News09/10/18
Rise in importance of on-line customer service fuels growth
Company News10/08/18
We're up for ‘Best Outsourced Contact Centre’ and ‘Best Outsourcing Partnership’ categories
Awards