20/02/24

We recently launched Ventrica AI and the positive impact it has had in developing the relationship between our clients.

07/02/24

The sense of voyaging into the unknown is what’s getting people excited about this AI-driven wave of transformation.

05/02/24

National Apprenticeship Week is now in its 17th year.

29/01/24

Why can't companies that say improving their CX is a top priority manage to do it?

Whitepaper

Moving from survey-based measurement to predictive analytics to transform the customer experience.

12/01/24

Our Chief Financial Officer talks about growth, A.I. and “servant leadership”.

11/01/24

Over £4000 was raised for the Niall Stringer Foundation by Ventrica staff in December 2023.

09/01/24

Why do some brands have the ability to know what will happen or what will appeal to customers long before others do?

14/12/23

14/12/23

14/12/23

If you want to know what you’re doing right or wrong in your business, your customers are the best people to ask.

Whitepaper

From the cloud to AI, how to use the latest customer contact technologies to improve your customer relationships

23/11/23

We explore how businesses can employ LLM bots like ChatGBT to enhance their CX

23/11/23

23/11/23

23/11/23

23/11/23

23/11/23

07/11/23

The pandemic might have ended, but it has left an ongoing health and financial crisis that many are struggling with.

30/10/23

Take a look at the leading technologies that underpin a modern contact centre.

25/10/23

25/10/23

19/10/23

Customers’ perceptions of CX are shaped by every interaction with your business. Learn more.

09/10/23

Rising consumer expectations and evolving technologies, means managing contact centres is a significant challenge