Resources & articles
Measuring Customer Experience
17/11/21
Measuring customer experience is key when crafting a premium customer journey.
Measuring Customer Experience
17/11/21
Measuring customer experience is key when crafting a premium customer journey.
Map Your Customer Experience Journey
17/11/21
Mapping the customer experience journey is a key part of improving processes, ensuring there is clear vision.
Map Your Customer Experience Journey
17/11/21
Mapping the customer experience journey is a key part of improving processes, ensuring there is clear vision.
How to Improve Customer Experience
17/11/21
Learn how to improve the customer experience (CX) on your website and help your brand stand out.
How to Improve Customer Experience
17/11/21
Learn how to improve the customer experience (CX) on your website and help your brand stand out.
Great Customer Service Experience Examples
17/11/21
Having customer experience success stories to share will show your expertise once your strategy is in full swing.
Great Customer Service Experience Examples
17/11/21
Having customer experience success stories to share will show your expertise once your strategy is in full swing.
Create a Customer Experience Strategy
17/11/21
Great CX starts with a customer experience strategy at its foundation.
Create a Customer Experience Strategy
17/11/21
Great CX starts with a customer experience strategy at its foundation.
Building a Customer Experience Team
17/11/21
How do you provide an ongoing great customer experience? By building a customer experience team.
Building a Customer Experience Team
17/11/21
How do you provide an ongoing great customer experience? By building a customer experience team.
Crafting a Great Customer Experience
16/11/21
Introduction to great customer experience, from creating a strategy to building a great team.
Crafting a Great Customer Experience
16/11/21
Introduction to great customer experience, from creating a strategy to building a great team.
Ventrica wins a place on Crown Commercial Service framework
30/09/21
Ventrica is one of only 18 companies to be named as an approved supplier on Government's Crown Commercial Service's.
Company News
Contact Centres trends in 2022 - the return of the customer relationship
29/09/21
Dino Forte, Ventrica's CEO, gives us his thoughts on what's coming in 2022.
Company News
Ventrica launches Digital Multilingual Bureau to provide support charged on a ‘per minute’ basis.
16/06/21
Outsourced customer management provider Ventrica today announced the launch of DMB its new Digital Multilingual Bureau.
Company News