Resources & articles

The Importance of Recruitment on CX The Importance of Recruitment on CX

What is it that employees want in 2022, and how do you find and recruit the best talent available?

Articles
Ventrica is an ECCCSA 2022 finalist in three categories Ventrica is an ECCCSA 2022 finalist in three categories

Ventrica is proud to announce it has been shortlisted in three categories at the 2022 ECCCS Awards

Awards
Charlotte Reynolds appointed as new Head of Talent and Onboarding. Charlotte Reynolds appointed as new Head of Talent and Onboarding.

Ventrica is pleased to announce the appointment of Charlotte Reynolds as new Head of Talent and Onboarding

Company News
James Edwards James Edwards

CCMA’s CareerTalk with Ventrica CEO, Iain Banks CCMA’s CareerTalk with Ventrica CEO, Iain Banks

Our CEO, Iain Banks, speaks to CCMA’s Leigh Hopwood on the CareerTalk programme.

Company News
Richard Knight Richard Knight

Sharron Williams Sharron Williams

Steven Dole Steven Dole

 Improving the Employee Experience (EX) For Your Brand Improving the Employee Experience (EX) For Your Brand

Your employees are seeking a positive experience with your company, with brands that deliver an improved EX reaping the

Articles
The Importance and Value of Having Brand Ambassadors The Importance and Value of Having Brand Ambassadors

Brand ambassadors can ensure positivity around your brand is consistent & help to promote your products & services

Articles
Our Approach to Omnichannel Customer Experience (CX) Gets Results for Retailers Our Approach to Omnichannel Customer Experience (CX) Gets Results for Retailers

We work with retail brands to improve customer experience through customer service support or digital solutions.

Case Study
What does the future of CX look like?

Whitepaper

What does the future of CX look like?

How the approach to Customer Experience will evolve for global brands

The impact of brand values on customer loyalty and retention The impact of brand values on customer loyalty and retention

Brand values that resonate with your customers strengthens your market position & improves customer retention.

Case Study
Creating a seamless sales experience McCarthy Stone Creating a seamless sales experience McCarthy Stone

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Retail Customer Communication in a Post-Covid World Retail Customer Communication in a Post-Covid World

The last few years has disrupted the retail industry with brands having to rethink the customer experience.

Articles
5 Ways to Improve Your NPS & Review Scores 5 Ways to Improve Your NPS & Review Scores

NPS and review scores are extremely important. Here are 5 ways you can help improve your scores.

Articles
CX that delivers on your brand promise

Whitepaper

CX that delivers on your brand promise

How to create and execute a customer experience strategy for your brand that delivers real commercial results

Ventrica Appoints Mandy Webb as New Head of Marketing Ventrica Appoints Mandy Webb as New Head of Marketing

Ventrica is pleased to announce the appointment of Mandy Webb as its new Head of Marketing.

Company News
Joann Passingham Joann Passingham

Ventrica appoints Joann Passingham as new Chief Financial Officer Ventrica appoints Joann Passingham as new Chief Financial Officer

Ventrica is pleased to announce the appointment of Joann Passingham as new Chief Financial Officer

Company News
Food and Drink Food and Drink

Ventrica appoints Jo Regan-Iles as new Chief People Officer Ventrica appoints Jo Regan-Iles as new Chief People Officer

Ventrica is pleased to announce the appointment of Jo Regan-Iles as its new Chief People Officer

Company News
Ventrica appoints Iain Banks as new Chief Executive Officer Ventrica appoints Iain Banks as new Chief Executive Officer

Ventrica is pleased to announce the appointment of Iain Banks as its new Chief Executive Officer

Company News
Iain Banks Iain Banks