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Company News

Our company news showcases expansion into new markets, strategic acquisitions, and continued growth in providing exceptional customer service outsourcing solutions.

 Ventrica expands contact centre to 330 seats to meet rising demand for its outsourced customer management services Ventrica expands contact centre to 330 seats to meet rising demand for its outsourced customer management services

November 2016

Company News
 Meet our Barratt team shortlisted for ‘Best Outsourcing Partnership’ Meet our Barratt team shortlisted for ‘Best Outsourcing Partnership’

Fingers crossed on being the best in Europe

Company News
 Barratt achieves 700 appointments per week through outsourcing contact centre services Barratt achieves 700 appointments per week through outsourcing contact centre services

September 2016

Company News
 Ventrica is proud to announce double nomination in European Contact Centre & Customer Service Awards 2016 Ventrica is proud to announce double nomination in European Contact Centre & Customer Service Awards 2016

August 2016

Awards
 Why the UK is still a world champion when it comes to service excellence Why the UK is still a world champion when it comes to service excellence

Read the latest blog from Dino Forte MD and founder at Ventrica

Company News
 How multilingual call centres can spearhead sales growth How multilingual call centres can spearhead sales growth

Read the latest article from Dino Forte

Company News
 Essex business is in search of ‘Euro’ talent Essex business is in search of ‘Euro’ talent

June 2016

Company News
 Ventrica celebrates ‘Best Contact Centre of the Year’ award Ventrica celebrates ‘Best Contact Centre of the Year’ award

We are delighted to announce that we have won 'Contact Centre of the Year' (larger category)

Company News
 Samantha Pagliocca awarded Ventrica’s Employee of the Month Samantha Pagliocca awarded Ventrica’s Employee of the Month

March 2016

Company News
 Georgina Stockwell wins People’s Choice Award Georgina Stockwell wins People’s Choice Award

Announcing our People’s Choice Award - Georgina Stockwell.

Company News
 Ventrica shortlisted for London & South East Contact Centre Awards Ventrica shortlisted for London & South East Contact Centre Awards

Up for 'Best outsourcing partnership of the year'

Company News
 The rise of the centralised customer service hub The rise of the centralised customer service hub

Read Dino Forte's latest blog

Company News
 Ventrica’s Nicola Miller is shortlisted for prestigious industry award Ventrica’s Nicola Miller is shortlisted for prestigious industry award

March 2016

Company News
 Future of Outsourcing Future of Outsourcing

Ventrica’s Dino Forte is featured on page 3 in the article “It’s time to sell what outsourcers can do”.

Company News
 10 top tips to optimise web sales this Christmas 10 top tips to optimise web sales this Christmas

Read the latest article from Dino Forte

Company News
 Ventrica wins prestigious Direct Commerce Association award for outsourced customer service Ventrica wins prestigious Direct Commerce Association award for outsourced customer service

October 2015

Company News
 Ventrica is delighted to be shortlisted for Direct Commerce Award Ventrica is delighted to be shortlisted for Direct Commerce Award

We're pleased to announce that we have been shortlisted for Direct Commerce magazine’s Partnership of the Year Awards

Company News
 Five tips to boost sales and customer service through social media Five tips to boost sales and customer service through social media

five ways that social-based services can strengthen customer relationships, boost loyalty and increase sales.

Company News
 Why investing in your contact centre environment pays off Why investing in your contact centre environment pays off

Read Dino Forte's latest article in CallCentre.co.uk

Company News
 A Centralised Customer Service Hub for Global Online Sales A Centralised Customer Service Hub for Global Online Sales

Dino Forte tells how international brands can benefit from setting up a single customer service centre.

Company News
 McCarthy and Stone local partnership offers customer service with a personal touch in Southend On Sea McCarthy and Stone local partnership offers customer service with a personal touch in Southend On Sea

August 2015

Company News
 Barratt achieves 400 appointments per week with centralised customer service and sales from Ventrica Barratt achieves 400 appointments per week with centralised customer service and sales from Ventrica

Latest case study

Company News
 Ventrica wins ‘Silver’ at European Contact Centre & Customer Service Awards for ‘Best Outsourcing Partnership’ with Purplebricks Ventrica wins ‘Silver’ at European Contact Centre & Customer Service Awards for ‘Best Outsourcing Partnership’ with Purplebricks

June 2015

Company News
 E-commerce sales climb for VIVOBAREFOOT as it centralises on-line operations with the help of outsourced multi-channel and multi-lingual services E-commerce sales climb for VIVOBAREFOOT as it centralises on-line operations with the help of outsourced multi-channel and multi-lingual services

Latest Case Studies

Company News