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Company News

Our company news showcases expansion into new markets, strategic acquisitions, and continued growth in providing exceptional customer service outsourcing solutions.

Ventrica to host UKCCF event Ventrica to host UKCCF event

From Social to AI Virtual Agents

Company News
 ‘Don’t chase wealth, chase success’ ‘Don’t chase wealth, chase success’

How to create a thriving contact centre business. Interview with Ventrica MD, Dino Forte in Minutehack magazine

Company News
 Ventrica wins Gold at European Contact Centre & Customer Service Awards Ventrica wins Gold at European Contact Centre & Customer Service Awards

Recognised as ‘Best Outsourced Contact Centre’ in Europe

Awards
 Ventrica opens second site in Southend breaking new ground in contact centre design Ventrica opens second site in Southend breaking new ground in contact centre design

new facility creates 180 new jobs and total of 800 staff by 2019

Company News
 New Look for September New Look for September

People's Choice and Employee of Month Awards won for fashion giant

Company News
 August Employee Awards August Employee Awards

Many congratulations goes to Aaron Porter and Rob Lawrence

Company News
 Ventrica is amongst Europe’s finest Ventrica is amongst Europe’s finest

shortlisted for five separate contact centre award categories

Company News
 Ventrica scores impressive 91% Net Promoter Score Ventrica scores impressive 91% Net Promoter Score

Customer Satisfaction levels are soaring

Company News
 Top of the class Top of the class

Bethany Batt and Reece English win June accolades

Company News
 Ventrica wins two prestigious awards at the London and South East Contact Centre Awards 2017 Ventrica wins two prestigious awards at the London and South East Contact Centre Awards 2017

'Agent of the Year' and 'Best Outsourcing Partnership'

Awards
 People’s Choice and Employee Of the Month Announced People’s Choice and Employee Of the Month Announced

Congratulations to Charlotte Williams and Chanel Delgaty

Company News
 Ventrica announces investment in additional site Ventrica announces investment in additional site

new contact centre will create 400 new jobs

Company News
 Ventrica are finalists in London & South East Contact Centre Awards Ventrica are finalists in London & South East Contact Centre Awards

Shortlisted for 'Agent of the Year' and 'Best Outsourcing Partnership'

Awards
 McCarthy & Stone outsources pre-sales customer contact to support 5 star rating and significantly increase footfall to its developments McCarthy & Stone outsources pre-sales customer contact to support 5 star rating and significantly increase footfall to its developments

Ventrica’s dedicated team manages 50,000 enquiries annually and secures 17,000 site visit bookings

Company News
 8 ways to outsource successfully 8 ways to outsource successfully

Ventrica's Dino Forte offers some advice in the editorial feature, '8 ways to Outsource Successfully', published in the

Company News
 How to maximise the returns from online reviews How to maximise the returns from online reviews

Dino Forte's article published in Digital Marketing Magazine explains some of the key benefits of effective review mode

Company News
 Ventrica’s star performers recognised Ventrica’s star performers recognised

Employee of the Month and People's Choice Award announced

Company News
 Invest Essex profiles Ventrica success story Invest Essex profiles Ventrica success story

Online retail sales are estimated to reach 378 billion euros by 2021. Ventrica is positioned to take advantage

Company News
 Ventrica offers Christmas cheer to redundant contact centre workers Ventrica offers Christmas cheer to redundant contact centre workers

Ventrica offers jobs to 35 ex-Converso employees who will work across a range of customer services

Company News
 Embrace Black Friday Embrace Black Friday

How can retailers make the most of peak periods like Black Friday and Cyber Monday?

Company News
 A night with the stars at ECCCSA 2016 A night with the stars at ECCCSA 2016

Proud to be recognised amongst Europe's finest

Company News
 Ventrica featured in new book! Ventrica featured in new book!

Story includes how barefoot shoe maker Vivobarefoot expanded internationally by outsourcing customer service

Company News
 Countdown to ECCCSA Awards Countdown to ECCCSA Awards

Ventrica has opportunity to clinch two of the industry’s oscars

Awards
 5 considerations when selecting an outsourced customer service provider 5 considerations when selecting an outsourced customer service provider

November 2016

Company News