Resources / Peter Edwards
Launch of Zendesk Employee Service
26/03/25
Zendesk Employee Service streamlines internal support for HR, IT, and workplace operations teams
Company News
AI bringing more power to the agent - Chief Technology Officer, Peter Edwards.
20/02/24
We recently launched Ventrica AI and the positive impact it has had in developing the relationship between our clients.
Company News
Is Automation the CX panacea?
20/12/21
Peter Edwards, Ventrica's CTO, gives us his thoughts on automation in customer relationship strategy.
Articles
Three ways to use social media to improve CX by Peter Edwards
11/11/19
Here, we take a look at three uses of social media that will bring value to any CX strategy.
Articles