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Ventrica

 Ventrica speaks at Association of Portuguese Contact Centres’ International Conference Ventrica speaks at Association of Portuguese Contact Centres’ International Conference

MD Dino Forte speaks about how the contact centre universe is evolving

Company News
Ventrica speaks at Association of Portuguese Contact Centres’ International Conference Ventrica speaks at Association of Portuguese Contact Centres’ International Conference

MD Dino Forte speaks about how the contact centre universe is evolving

Company News
Ventrica’s Nick Upton wins Gold at UK National Contact Centre Awards Ventrica’s Nick Upton wins Gold at UK National Contact Centre Awards

IT Team also recognised with a Bronze award

Awards
The Wow Factor The Wow Factor

Employee of the Month and People Choice Awards announced

Awards
The rise and rise of customer expectations The rise and rise of customer expectations

Ventrica hosts event highlighting emerging trends for social, virtual agents and chat

Company News
CX remains the most powerful tool to boost sales CX remains the most powerful tool to boost sales

Latest Ventrica blog by Dino Forte published in MyCustomer.com

Articles
March Miracles March Miracles

Winners announced for People’s Choice and Employee of the Month Awards

Awards
Proud to be shortlisted twice in the UK Contact Centre Awards 2018 Proud to be shortlisted twice in the UK Contact Centre Awards 2018

Recognition for Resource Planning and IT Expertise

Awards
 Ventrica’s finest Ventrica’s finest

Who was top during our busiest Winter season ever?

Company News
Ventrica’s finest Ventrica’s finest

Who was top during our busiest Winter season ever?

Awards
Ventrica to host UKCCF event Ventrica to host UKCCF event

From Social to AI Virtual Agents

Company News
How to re-engage with existing customers to increase sales How to re-engage with existing customers to increase sales

New article by Dino Forte explores the concept and benefits of desk-based sales

Articles
 ‘Don’t chase wealth, chase success’ ‘Don’t chase wealth, chase success’

How to create a thriving contact centre business. Interview with Ventrica MD, Dino Forte in Minutehack magazine

Company News
‘Don’t chase wealth, chase success’ ‘Don’t chase wealth, chase success’

How to create a thriving contact centre business. Interview with Ventrica MD, Dino Forte in Minutehack magazine

Articles
Ventrica is Highly Commended in Employer of the Year award Ventrica is Highly Commended in Employer of the Year award

Recognised as Great Place to Work

Awards
 Ventrica wins Gold at European Contact Centre & Customer Service Awards Ventrica wins Gold at European Contact Centre & Customer Service Awards

Recognised as ‘Best Outsourced Contact Centre’ in Europe

Awards
Canon UK adopts outsourced desk-based sales with outbound calling to re-engage with existing customers Canon UK adopts outsourced desk-based sales with outbound calling to re-engage with existing customers

Doubling of sales plus over £250,000 of aged debts successfully recovered

Case Study
 Ventrica opens second site in Southend breaking new ground in contact centre design Ventrica opens second site in Southend breaking new ground in contact centre design

new facility creates 180 new jobs and total of 800 staff by 2019

Company News
 New Look for September New Look for September

People's Choice and Employee of Month Awards won for fashion giant

Company News
 August Employee Awards August Employee Awards

Many congratulations goes to Aaron Porter and Rob Lawrence

Company News
 Ventrica is amongst Europe’s finest Ventrica is amongst Europe’s finest

shortlisted for five separate contact centre award categories

Company News
 Ventrica scores impressive 91% Net Promoter Score Ventrica scores impressive 91% Net Promoter Score

Customer Satisfaction levels are soaring

Company News
 Top of the class Top of the class

Bethany Batt and Reece English win June accolades

Company News
 Ventrica wins two prestigious awards at the London and South East Contact Centre Awards 2017 Ventrica wins two prestigious awards at the London and South East Contact Centre Awards 2017

'Agent of the Year' and 'Best Outsourcing Partnership'

Awards