23/10/24
Our commitment to Emotive CX has made us Major Contender in Everest Group’s 2024 CXM PEAK Matrix® Assessment for EMEA.
Company News26/09/23
Ventrica CEO, Iain Banks, discusses National Customer Service Week.
Articles22/03/23
Ventrica has been has been shortlisted for 3 categories at the 2023 Call Centre Management Association (CCMA)
Articles05/09/22
Ventrica is proud to announce it has been shortlisted in three categories at the 2022 ECCCS Awards
Awards05/08/22
We work with retail brands to improve customer experience through customer service support or digital solutions.
Case Study04/08/22
Brand values that resonate with your customers strengthens your market position & improves customer retention.
Case Study28/07/22
The last few years has disrupted the retail industry with brands having to rethink the customer experience.
Articles28/07/22
NPS and review scores are extremely important. Here are 5 ways you can help improve your scores.
Articles