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Case Study

Our customer service case studies highlight innovative solutions and successful partnerships with our clients to enhance customer satisfaction and operational efficiency.

Creating a seamless sales experience McCarthy Stone Creating a seamless sales experience McCarthy Stone

Delivering high quality qualified leads through effective questioning whilst ensuring conversations feel natural and cr

Case Study
Ventrica joins forces with global parentcare brand Tommee Tippee to enhance their customer experience. Ventrica joins forces with global parentcare brand Tommee Tippee to enhance their customer experience.

Ventrica is delighted to announce a brand-new partnership with Tommee Tippee, to enhance their customer experience.

Case Study
Ventrica offers the legendary global footwear brand Clarks enhanced customer support. Ventrica offers the legendary global footwear brand Clarks enhanced customer support.

Ventrica is delighted to announce a new partnership with Clarks, Britain’s leading shoe manufacturer and retailer. 

Case Study
Our Approach to Omnichannel Customer Experience (CX) Gets Results for Retailers Our Approach to Omnichannel Customer Experience (CX) Gets Results for Retailers

We work with retail brands to improve customer experience through customer service support or digital solutions.

Case Study
The impact of brand values on customer loyalty and retention The impact of brand values on customer loyalty and retention

Brand values that resonate with your customers strengthens your market position & improves customer retention.

Case Study
Increasing Krispy Kreme Trustpilot Scores Increasing Krispy Kreme Trustpilot Scores

Ventrica in coordination with Krispy Kreme successfully implements campaign to increase Trustpilot reviews

Case Study
Canon UK adopts outsourced desk-based sales with outbound calling to re-engage with existing customers Canon UK adopts outsourced desk-based sales with outbound calling to re-engage with existing customers

Doubling of sales plus over £250,000 of aged debts successfully recovered

Case Study