Meet the Ventricans, our customer service superheroes

Our people make our business and because of this, we are absolutely committed to providing them with a challenging and rewarding career. We recognise that every individual brings something unique to the business and our philosophy is to train, develop and empower our staff to achieve both their own goals and those of the company.

To deliver this our management team are tasked with the job of getting to know their staff through regular one to one sessions and bi-annual appraisals. Throughout these meetings, a series of personal goals are agreed and documented in-line with our company objectives, so our staff know exactly what is expected of them and how their contribution affects the overall efficiency of the company. Our policy is always to recruit and promote from within wherever possible and to recognise and reward staff who contribute towards the success of the company.