Internationally recognised for our excellence

Industry awards

Ventrica is proud to be recognised as a leading CX partner, winning multiple industry awards for innovation, service excellence, and client results.

These accolades span key areas such as AI-powered customer experience, outstanding contact centre performance, and best-in-class BPO partnerships. Each award reflects our ability to combine empathy with technology to deliver measurable impact.

As an award-winning provider of customer experience outsourcing, we remain committed to raising the bar - creating standout service moments that build loyalty, drive revenue, and elevate brand reputation.

Technology partners

Ventrica partners with leading CX technology providers to deliver intelligent, seamless customer experiences.

Collaborations with Zendesk, Amazon Connect, Twilio, Agnostack, Cloudset, Salto, and SnapCall enable scalable, human-centred service. These partnerships ensure tailored, compliant solutions that empower agents, streamline workflows, and enhance every touchpoint of the customer journey.

Accreditations

​Ventrica's industry accreditations underscore its dedication to excellence and compliance. As an accredited Living Wage Employer, Ventrica demonstrates a commitment to fair employee compensation.

The company holds Microsoft Partner Gold status, PCI DSS Level 1 certification, Cyber Essentials Plus, ISO 9001, and ISO 27001:2013 certifications, reflecting adherence to high standards in quality management and information security.

Additionally, Ventrica is regulated by the Financial Conduct Authority (FCA) and the Information Commissioner's Office (ICO), ensuring robust consumer protection and data privacy practice.