Ventrica is the trusted customer service partner of choice for some of the world's best-known brands and fast-growth start-ups.
Effective customer interaction is a relentless challenge and we understand that for our clients to maintain competitive advantage we need to continually evolve and invest – and that's exactly what we do. We lead rather than follow and we blaze a trail in the very latest digital communication technologies and techniques.
It's why we're renowned and recognised as one of Europe's leading customer management outsourcers and we're chosen by brands who are looking for more than just a customer service partner.
So, if you're as passionate about customer service as we are and want a partner who will help transform your end to end customer experience then we'd love to hear from you!
Ventrica – more than just your customer service partner
With the drive to digital and with AI becoming more intelligent and less artificial than most people might think, companies are faced with a plethora of technologies that can be both confusing and even intimidating when improvements are being scoped.
Our mission is to help our clients transform their CX strategy. As leaders in the outsourced customer management space we have in-house development skills in some of the world’s leading CX technologies so when it comes to launching new channels such as asynchronous messaging, building out automations with intelligent use of RPA and Bots and improving your customers ability to better self-serve, we can help you achieve it.Learn More
Watch our conversational commerce videos
We’re incredibly proud of our people and our environment.
Watch our videos and get a sneak preview of the unique ethos and culture that has helped make Ventrica the success it is today.
Why not come and see us too? You’ll witness in real-time how we deliver award winning customer service for some of the world’s best-known brands.See our videos